Help Center
Privacy Requests
We will use the information you provide to locate matching information in our systems. The information you provide will only be used to process your request. We will not sell the information you provide. Please see our Privacy Policy for more information.
Frequently Asked Questions
Do Not Sell My Info/Opt-Out Instructions & FAQ
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We provide a quick and easy process to remove your information from our People Reports. Just search our database using the form above and select the record you would like to opt-out. We will then send you a verification email. Simply confirm the request by clicking the link in the verification email. Once complete, we will send you an email confirming that your opt out has been processed.
Daniel’s Law / Covered Persons Request
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If you are a Covered Person as defined by Daniel’s Law and do not want to use the automated opt-out, please contact us for assistance. Covered Persons include former, active or retired, state or federal, judges, prosecutors, and members of law enforcement and their immediate family members residing in the same household.
Do I have to be a Public Information Services member to be removed from your search results?
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No, you do not have to be a Public Information Services member to be removed from our search results.
Does it cost any money to have my record removed from your search results?
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No, it does not cost any money to have your own records removed from Public Information Services.
How long does it take for my records to be removed?
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Once you receive an email from us confirming that we have processed your request, your record will be removed the next time our database updates. Most of the time, this should only take 24 hours. We strongly encourage you to verify that your information has been removed. If for some reason it has not, please call our support team at 1-800-617-3169.
How do I verify that my records were removed?
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Once you have received the email from us confirming that your information has been removed please wait at least 24 hours before checking for your records on our website. In some cases, you may need to "clear your cache/history" to ensure your computer is not storing and recalling information cached prior to the removal. We strongly encourage you to verify that your information has been removed. If for some reason it has not, please call our support team at 1-800-617-3169. We will do everything in our power to ensure that your information stays out of our search results. Please be patient with us since we regularly update the Public Information Services Background Report search results from various public resources.
When I remove my name from the Public Information Services database will data about me ever reappear in the Public Information Services search results again?
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We regularly update the Public Information Services Background Report search results from various public resources. Although we and our data partners do our best to suppress the records that you request to be removed from appearing in our search results, there may be times when our data partners provide us with new data about you that is different enough from the data you previously had removed – such as different spellings, initials, and/or addresses – that it is not possible to conclusively remove that new data. If you have previously been removed and see a new record about you appear in our Background Report search results, please repeat the removal process and we will remove that record as well.
Can I submit a request on behalf of someone else?
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Yes, as long as you are their authorized agent. To make a request on behalf of a consumer as an authorized agent, please complete the form above and send us either; (a) a letter signed by the consumer authorizing you to submit a request on the consumer’s behalf, or (b) a valid power of attorney.