FAQs

Public Information Services is a public records and people search service that provides access to complete background checks. We provide you with the most recent and quality data available by aggregating billions of public records into a single, easy-to-use interface. Public Information Services also offers personal protection, monitoring, and email alert tools to keep you and your loved ones safe. Public Information Services is headquartered in Goleta, Ca and has team members all over the United States. To learn more information about the detailed background reports, visit our Why Public Information Services? page.

Our website uses 128-bit Secure Socket Layer (SSL). SSL encrypts your information during transmission processes and securely transfers your private and credit card information through cyberspace. The encryption prevents your information from being read.

Secure Transaction Indicators: If you are using a Firefox or Microsoft browser, you will see a small key or padlock in the bottom right corner of your browser window. The presence of the icon indicates that the transaction is secure. Another way you can tell when your credit card is unharmed is to identify the URL. A URL that begins with https:// is an indication that your personal information is being transmitted to a secure server.

This trial fee covers a 7-day, full-access trial. This provides the user with unlimited background checks for a full week, beginning from trial registration.

You can run unlimited background reports for 7 days for a low trial fee. This is a risk-free 7-day trial period. If you choose to keep your membership beyond the 7-day trial period, our monthly membership fee is less than $30.00 per month. If you cancel before your trial period expires, no monthly charges will occur. Please visit our Terms of Use for complete details.

Yes, your membership fees cover the costs of providing services to you. Whether you utilize the service or not, your account will be charged.

Note: Public Information Services features are implemented the second you set them up. For example, the monthly monitoring of Registered Sex Offenders occurs automatically once monitoring areas has been determined. This way you do not have to login into the website to receive recent sex offender information. Public Information Services will alert you if new sex offender activity has occurred in any of the four monitored areas you designated.

In the past, access to public records was difficult to attain. People had to endure the long process of visiting various government offices and local departments if they wanted to find information about someone's background. Public Information Services does the heavy duty work for you by aggregating various public records into concise background reports. Public Information Services members receive affordable, unlimited access to accurate and readily available public records. Public Information Services' intuitive and formulated technology for aggregating high-quality reports speeds up the procedure and eliminates the "waiting game."

Directly after you sign up, check the email account that you provided during your registration process to obtain your Registration Confirmation Email. This email will contain instructions with your login credentials and Customer ID.

What do I do if I didn't receive a Registration Confirmation Email?

How do I log in to Public Information Services?

I recently moved. How do I change my contact information?

Manage My Info

How do I opt-out my information from Public Information Services searches?